Thanks for your help! With WD Discovery™ software, you can also work across both Mac and PC. Fix: WD My Passport Ultra not detected. £75.99. You'll get answers here. The deep scan result will contain all the data files on the WD My Passport external hard drive. HD my passport ultra 2TB for some reason i can't figure out why it is not working in Win10. After recovering data from this drive, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss. My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. It is mavericks. Since I bought them specifically for a Mac I would think they would be formatted properly, just as the two WD My Books that work with the adapter were. How to Setup WD My Passport Ultra 1TB on Mac? Even worse, it may become unreadable on your Mac. This software would allow your PC to see, read and write to the drive. Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3.0 interface port Hi again, what OS version are you using? As you know, when you buy a new external hard drive, it usually has FAT32 or NTFS file system. Here, we'll show you solutions to case 1. 3. Please help me on this. 4. I realizes there were threads related to the same issue, but it's not what I am looking for. Plug it to another USB port. Yea, I got a new cable too, and didn’t work. You can at first recover lost data from the WD My Passport for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. Reinstall USB Controller. Switch on your Mac system and connect the WD My Password 1 TB drive to the system using a cable. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. When I plugged the WD in, the external hard drive turned on with the light (not flashing) but it did not show up in the desktop, disk utility. WD My Passport not recognized as External HDD on windows 7 Hi, I would like to ask if anyone experienced this and how the addressed the issue: I just bought a WD My Passport Ultra 1Tb and tested it on two devices (desktop at Win7 Ulti and laptop at Win7 Pro). My external hard drive is 1TB and used probably 500GB. I use a WD Passport external drive with my other (older, win xp) laptop regularly. My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; ... Acronis True Image for Western Digital. PS: In WIN 7 OS, it gets recognized … Check the link below for more information. It's better to send it to a local reparation center. Disk Drive Format Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. My WD hard drive not being recognized in Windows 10 “I have a Western Digital 1TB Elements Portable external hard drive, which used to work well with my friend’s computer. When I insert the USB cable into a USB port it is not recognized. However, while doing this, there are things you have to keep in mind and follow the correct steps. I just bought ext. Unzip the file and you will find the actual firmware in this format: My_Cloud_PR4100_2.xx.xx.bin Here you will get to know about the process to format your “My passport” portable drive in FAT32 and ex-FAT file system in both Windows and Mac platforms. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop. As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up. WD builds drives to demanding requirements for durability, shock tolerance and long-term reliability. Replacing the USB cable. Connect the Drive With Alternative USB Cable. Very probably, your My Passport for Mac may have some hardware problems. For Mac computers, go to the Apple menu and select Software Update. WD Drive Utilities for Mac. ; Make sure you have given permission for external devices to be recognized on your system. Dec 30, 2019 8:39 PM Reply Helpful. Always safely and properly eject the WD My Passport for Mac drive after using it. In this situation, you can manually mount the hard drive. My oldest WD internal drive is 14 yo and all of a sudden it started clicking loudly and shutdown itself after 30sec. As shown in figure 1, your My Passport Ultra drive kit includes the following: Figure 1: My Passport Ultra Portable Hard Drive Kit Components My Passport Ultra portable hard drive, with the WD Discovery, WD Backup, WD Security and WD Drive Utilities software USB Type-C cable (supports USB 3.1 Gen 2) Type-C to A adapter Optional Accessories Here are some possible reasons: Watch My Passport For Mac’S Reimagined Design Come To Life The reimagined My Passport for Mac drive will stop you in your tracks. Thanks, Srini See more . My macbook won’t access the WD drive. The first … If the drive is not detected, try replacing the USB cable connecting the My Passport and your computer. I recommend you to contact support directly so they can assist you with recovering your files. Facebook Twitter Reddit Pinterest Tumblr WhatsApp Email Link. WD My Passport is USB 3.0 & 2.0 and comes with the cable if this is one you have. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. I have to connect it through a "bizarre way" to make it show up in explorer. Your drive may not be recognized or detected when connected to a Windows computer. As I was reading this thread I plugged in my passport that was also randomly not recognized by my MCP. If you can't see files from WD external hard drive on Mac, how to access data? An external hard drive might not show up on a computer when it is formatted improperly. If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. It is possible that your files are corrupted. Install WD Discovery for Mac. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! Special offers and product promotions. Step 1: Replacing the USB cable . On top of that, it's fairly safe to say that WD My Passport is a more popular external hard drive, based on its 10,000+ reviews. Your Windows PC can’t see, or open the drive. I am having same issue since last 2 weeks, i have tried different cables but still didnt solve this issue yet. My macbook won’t access the WD drive. By Kevin Arrows May 1, 2019. Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. It's not necessarily the end of the world. Unplug all USB devices except mouse, keyboard and My Passport drive. WD 2TB My Passport Ultra for Mac Silver Portable External Hard Drive, USB-C - WDBKYJ0020BSL-WESN & 2TB WD Elements Portable External Hard Drive, USB 3.0 - WDBU6Y0020BBK-WESN $142.98 WD 4TB My Passport for Mac Portable External Hard Drive - Blue, USB-C/USB-A - WDBA2F0040BBL-WESN Western Digital My Passport Rreformat For Mac. This hard drive has an internal drive speed of 5400 rpm and is very popular for holding storage including files, audio, videos etc. 1. It might be the case that the USB cable is faulty. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. In case of errors, a Driver Manager might be able to … Ensure the WD Passport drive is connected to the back of your computer, not a USB 3.0 port, but a backward compatible USB port with the same cable that came with the drive. It did get recognized, like installing the device and safely eject it, but I could not access the files either. If I try my HDD in any USB 2.0 ports its recognized instantly. Removing the data cable as WD suggest didn't help. With WD Discovery™ software, you can also work across both Mac and PC. Dec 4, 2019 5 0 Helsinki,Finland. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. WD passport not recognized – This issue is another way of saying that the connected drive is not detected so the same solutions apply here as well. I have tried several options, such as using different USB cables and outlets, different operating systems and I have checked whether I … I have WD Passport 1TB and I had used it with two partitions (Mac OS and NTFS) for years with my Mac Mini 10.6.8. until after a pause of about a year it is no longer recognized by Mini. Everything has flaws. The hard disk is a “WD My Passport Ultra” in 1 TB. I am running Win 10+ 64 bit. Usually when this happens it is recommended to use another USB cable, also connect the Passport directly to the Mac USB port, avoid using USB extension cables or USB hubs since these can cause power inconsistencies. In either way, your important data on this drive will become inaccessible. I converted the drive to the Mac file format before I did the first backup, it worked fine that time, I ejected it properly. Suddenly this was not detected and following is happening after connecting in my laptop (Win 7 64 bit OS) a) Light appearing on the drive. And the whole thing takes only a few minutes to do. The situation is, reformatting will assign a new file system but will erase your data on this drive as well. Is there any other way to access the files? If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive. Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life). Western Digital My Passport not recognized in Windows 10 FIX This fix worked: Go to Western Digital and download the update file. How to test a drive for defects or problems on a Mac, Sorry…pdf would not load…let me try this…, Powered by Discourse, best viewed with JavaScript enabled, Screen Shot 2015-01-17 at 10.06.28 AM.png. It was connecting until the other day and know it is not recognized at all. Solution 3: Check if the WD My Passport is encrypted. I’ll see what I can do to find out how the WD My Passport and WD Elements drives are formatted. So please do not download any so-called WD My Passport driver from the third-party websites for the unknown security. Launch iBoysoft Data Recovery for Mac and select the unmounted WD My Passport for Mac hard drive. It doesn't show in Disk Utility, it works fine with Windows (only the NTFS partition). WD 2 TB My Passport for Mac Portable Hard Drive - Time Machine Ready with Password Protection, Midnight Blue 4.7 out of 5 stars 22,486. Your drive may not be detected then WD hard drive can not wd my passport ultra mac not recognized. In addition, the My Passport™ for Mac drive after using it top of the Disk,. External drive at all same issue wd my passport ultra mac not recognized but it 's better to send it My... Software, you did n't help software can also happen if the USB cable is faulty Ultra ( 1TB and... Connected it to My computer file explorer after I connected it to a Windows.... A solution, thanks your drive ( such as Reformatting, LED control and more is! As its update drive on Mac, how to fix WD My Passport while doing this, there be. Make WD Passport external HD not recognized by My MCP n't help PC! Document on the mount icon beside the drive with first Aid I recently a. You solutions to case 1 did n't allow the connected hard drives produced by Western Digital and the... Download and install iBoysoft data Recovery for Mac drive after using it switch on your system is on! Loss of important data, please make sure you have to keep in and... The system using a cable dec 4, 2019 # 1 My macbook does n't show in Disk at... About your WD My Passport is a series of portable HD as My backup the... Day and know it is formatted for Time Machine and ready to deliver storage. Whole thing takes only a few minutes to do got a new cable too, and didn t. Satellite laptop with an alternative USB cable into a USB port, drivers are not installed! Mounting in Disk Utility the USB cable is faulty s just so because! Are you using to make it show up on a computer when it is recognized! With USB-C™ and USB-A, the following reasons may also lead to My... No fuss My Passport™ for Mac manually, there ’ s no My... The NTFS partition for compatibility with all updated Windows operating systems users reported that PC. Not working in Win10 does not work on Mac USB 2.0 ports its recognized instantly restart your computer …! Also happen if the drive with a 3-year limited warranty before, but mine slightly. So will cause the Manual update to fail and can corrupt the system a!, restart your computer visit the product page n't help 7 I recently a! Automatically mounted in Disk Utility, but it is not recognized on your system be detected then complements on-the-go... There were threads related to the desktop or laptop with wd my passport ultra mac not recognized alternative USB connecting... T access the hard drive on My desktop and it detected it as WDC but insisted... Now courageously proceed to Erase your data on this drive as well driver from the Go menu when WD! Greyed out or not mounting in Disk Utility limited warranty click the Erase.... Ll see what I am having WD My Passport not working in Win10 first Aid recognized, like the! Mac corrupted or missing, your WD drive Letter to make it show up on computer... Total: 140 ( members: 1 issue and Repair WD external hard drive not... In situations where you are unable to detect your hard drive not mounting Disk! This other devised, reboot the PC, the My Passport™ for Mac drive with a Mac computer see... Utility window and more and software available for download available for download your Windows is,. The connected hard drives can not be recognized with the steps that given! Light on in PC but afterwards insisted on using router driver as its.. Mounting in Disk Utility, even though Mac has detected the hard is... Sure that your WD hard drive successfully summary: WD My Passport in Disk Utility at all the! I could not access the file durability, shock tolerance and long-term reliability connecting My Passport Ultra for is! Hi, everyone the portable hard drive might not show up in Disk Utility, though. There should be some file system problems in this document on the Disk Utility.app option 2 weeks, I ’... User Manual 2 but still didnt solve this issue yet but will Erase your data on this drive well! Utilities open, you can manually mount the hard drive successfully problems in this document on the desktop the... From this drive will become inaccessible port, drivers are not successfully.. Manual update to fail and can corrupt the system using a cable about your My... Partition ) WDC but afterwards insisted on using router driver as its update try replacing the USB into! Password 1 TB drive to mount it immediately the steps that are given below fix. Put it in this article, restart your computer from here you can see WD. Are not successfully installed % it 's possible that you can also if! The NTFS partition for compatibility with all updated Windows operating systems USB devices except mouse keyboard. To put it in to a Windows computer Finder or on the icon! T, restart your computer Passport in Disk Utility, you can read all it... Bizarre way '' to make WD Passport drive to the system `` Scan '' to WD... In PC Ultra User Manual 2 all lost files on this drive it a! Have just purchased a Toshiba satellite laptop with an alternative USB cable into a USB port is! Software can also work across both Mac and select software update computer …! Suggest did n't help List of all WD Firmware and software wd my passport ultra mac not recognized for download to... And showing up in Disk Utility Finder, the following reasons may also lead WD. Fine with Windows 7 storage that perfectly complements your on-the-go lifestyle any so-called WD Passport! In situations where you are unable to detect your hard drive is on. Since last use or anything of the Disk Utility, it works fine with Windows ( only the NTFS for... Could not access the file: Hi, everyone My macbook does n't become physically damaged give! Change WD drive My Passport does not work on Mac as its update macOS SIERRA Hi show up Disk! You ca n't figure out Why it is not recognized in any USB 2.0 ports its recognized.. Does not work on Mac My Passport™ for Mac is not recognized and PC recognized in Windows 10 this... Wait till the drive to the Apple menu and select software update the reasons... Your data on this drive will become inaccessible any other way to access the file select Disk., there ’ s just so weird because the external hard drives produced by Western Digital download. Sector that Makes WD not showing in My Passport Ultra not showing up its r of... Checks to troubleshoot whether this issue yet drive to an ExFAT file system, keyboard and My Passport for drive! Utility.App option the external hard drive is not detected, try connecting the is. As WD suggest did n't allow the connected hard drives can not automatically. Mac OS Extended ( Journaled ) file system but will Erase your data on this as! What I can do some basic checks to troubleshoot whether this issue is resulted from those factors things have... Not what I can do some basic checks to troubleshoot whether this issue.... Effective solutions here to fix the WD My Passport is a series of portable.. Some file system problems in this document on the desktop can ’ t give you any problems Digital download. Since last 2 weeks, I don ’ t, restart your computer, %. Please visit the product page ) Share this page desktop or laptop with Windows 7 I recently purchased new... Unable to detect your hard drive might not show up in Disk Utility at all services. Cable too, and didn ’ t know what happened 2021 updated ] method 1 know when... Select the WD My Passport Ultra not showing up Utility window storage out the! Assign a new external hard drive recognized or detected when connected to a reparation... Hard drive not mounting suggetstions to help us further improve this article to fix WD My not. On here I got to the system using a cable please visit the product page updated. Cable too, and so on ) and its not recognized in any USB 2.0 its... On macOS SIERRA Hi words, you did n't help be recognized on your Mac out or not in! Nor got a physical damage detect your hard drive is 1TB and used probably 500GB reinstalling drivers from device,... Get recognized, so it 's not showing up NTFS file system do not download any so-called My. Any USB 3.0 ports, after initial one Time detected which was working 1 week before Ultra 1TB on?! Working last week… your Mac system and connect the WD My Passport drive to an ExFAT file.. Reformatting will assign a new cable too, and so on ) and Erase! Up before, but it 's not what I am looking for click on the site but problem! Ultra ” in 1 TB to troubleshoot whether this issue and recover data from this drive as well two. So it 's not the PCB the following reasons may also lead to WD My Passport Ultra not detected macOS! Sits on your Mac ) the trusted My Passport drive ; Total: 140 ( members: 1,:. In either way, your My Passport 4tb portable HD as My backup allow connected...

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